Privacy Policy

Note to Residents of the European Union: In order to comply with the requirements of the European General Data Protection Regulation (GDPR)for European users, this Privacy Policy outlines the legal basis on which we process your personal data (also referred to as personal information herein)and provides other information required by the GDPR. We process personal data when we have a lawful basis to do so in accordance with the GDPR. Generally, this means that we process personal data only where we have consent, where necessary to provide you with information, products, or services, or where necessary to comply with our legal obligations. We may also process personal data where otherwise allowed by the GDPR for the purposes outlined in thisPrivacy Policy (for example, to communicate with you and to respond to your requests). Please see below for further information.

Section 1 - What do we do with your information?

When you purchase something from FeedFlo, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you access this site, we also automatically receive your computer’s internet protocol (IP)address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about FeedFlo, our services/products, and other updates.

Section 2 - Consent

How do you get my consent? - When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 How do I withdraw my consent? - If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at support@feedflo.com.

Section 3 - Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Section 4 - Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

 However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

 In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave ourstore’s website or are redirected to a third-party website or application, youare no longer governed by this Privacy Policy or our website’s Terms ofService.

Links: When you click onlinks on our store, they may direct you away from our site. We are notresponsible for the privacy practices of other sites and encourage you to readtheir privacy statements.

Section 5 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we implement additional generally accepted industry standards.

Section 6 - Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Section 7 - GDPR Information

The GDPR sets out obligations and rights with respect to the personal data of residents of the European Union. We are committed to ensuring that we comply with the requirements of the GDPR. As such, this section outlines additional information relevant to residents of the European Union only. Please see the remainder of our Privacy Policy for more information on our privacy practices.

Your Rights relating to your Personal Data

Subject to some exceptions, the GDPR provides you with the following rights:

a. Right of access: You have the right to information about whether and why we process your personal data and related information (for example, what personal data we are processing).

b. Right of rectification: You have the right to correct any inaccurate or incomplete personal data that we hold about you.

c. Right to erasure: You have the right to ask us to delete personal data that we hold about you.

d. Right to restrict or object to processing: You have the right to ask us to limit or stop our processing of your personal data in certain cases (for example, if the personal data we are processing about you is inaccurate or is for direct marketing purposes).

e. Right to data portability: You have the right to ask us for a copy of personal data we hold about you and to transfer such data to another entity.

f. Right to complain: We encourage you to contact us at the contact information below if you have any questions or concerns with our personal data practices. However, you also have the right to complain to regulatory authorities in your jurisdiction. Please contact us at the contact information below if you need information about the appropriate authority.

You may exercise these rights or find out more about these rights by contacting us at the contact information listed below.

Questions and Contact Information

If you would like more information contact our Privacy Compliance Officer at support@feedflo.com